Making information accessible

Location: London

Speakers: Carole Pound, Kate Swinburn

Dates: 28 April 2005 for 1 day


24 November 2005
for 1 day

Course reference number: TOOL0405
Cost: £125

About the course

Good quality information is vital for everybody. It makes users feel valued and included. It ensures providers offer services that are accessible and inclusive. It helps users and providers speak the same language which contributes to the best possible use of resources. So the provision of good quality information is acknowledged as a key aspect of all aspects of health and social care. Accessible information about services is now a legal obligation, under the Disability Discrimination Act 1995. This issue is highlighted by people with aphasia, who may have greater difficulty accessing information.

Drawing on imaginative and creative examples from health and social care contexts, this course will cover all aspects of making information accessible, from websites to exercise sheets.It will equip participants with the confidence and practical skills to make information stick.

What people have said about this course.

“Well worth the day off work – will influence my practice”

“Facilitators are fab, very personable and interested in participants”

“I will examine information in new way”

Who is the course for?

Stroke teams (including stroke service coordinators, PALS representatives, GPs, consultants, speech and language therapists, physiotherapists, occupational therapists, counsellors, psychologists and nurses)

What will you get from attending the course?

  • A broad understanding of information needs throughout the recovery ‘journey’
  • An overview of the principles, techniques and benefits of information access and design
  • Ideas and inspiration from some of the information initiatives that abound in health and social care
  • Practical skills for making your own information relevant and accessible
  • Support and encouragement in planning, achieving and maintaining change in your setting.

    Other information

    Times: 10.00am - 4.30pm (registration from 9.30am)

    Refreshments and lunch provided


About the speakers and facilitators
We have a skilled team of researchers, practitioners and people living with stroke and aphasia who contribute to Connect training events. In addition we draw on the experiences and expertise of other practitioners who know what it takes to bring about practical change for complex issues. To find out more about the speakers click here.

How to apply for training events
To find out more about the individual courses and conferences click on the links in this section or contact Carole Cross.

Application form
To book on any of the courses, please click here for an application form.