User involvement: How to develop and enrich your stroke service

Location: London

Speakers: Sally Byng, Carole Pound

Date: 19 October 2005 for 1 day

Course reference number: USER0505
Cost: £125

About the course

User-involvement’ and ‘patient partnership’ are much-used terms in health and social care policy. But what is the reality behind the rhetoric? How is it possible to achieve real partnership and involvement with people often excluded from this process, for example people who have communication disabilities?

This course looks at the underpinnings of user involvement, the big challenges and the realities of putting policy into everyday practice. It covers how to involve users in their own care, but focuses on the users role in planning and delivering care for others.

Drawing on a wide range of practical examples, the course will enable participants to share triumphs, problem solve difficulties and find realistic solutions for when the going gets tough.

This is what people have said about this course

“Very interesting and came away with lots of ideas”

“Enjoyable and inspiring”


“Excellent. Really good practical tips”

Who is the course for?

Stroke teams (including stroke service coordinators, PALS representatives, GPs, consultants, speech and language therapists, physiotherapists, occupational therapists, counsellors, psychologists and nurses)

What will you get from attending the course?

  • An overview of the policy background to user-involvement
  • Insights into why some users are perceived to be hard to involve
  • Specific techniques and conditions to involve users in your service
  • Ideas, inspiration and encouragement to develop your practice and to make achievable changes
  • Confidence and practical ideas to tackle the barriers to involving people in their own care
  • Confidence and practical ideas to involve people, not only in their own care, but also in delivering and planning better services for others

Other information

Times: 10.00am - 4.30pm (registration from 9.30am)

Refreshments and lunch provided


About the speakers and facilitators
We have a skilled team of researchers, practitioners and people living with stroke and aphasia who contribute to Connect training events. In addition we draw on the experiences and expertise of other practitioners who know what it takes to bring about practical change for complex issues. To find out more about the speakers click here.

How to apply for training events
To find out more about the individual courses and conferences click on the links in this section or contact Carole Cross.

Application form
To book on any of the courses, please click here for an application form.